Frequently Asked Questions
Question:
Can I choose any color, design and photos to add to my QR code?
Answer:
Absolutely! Choose from one or our preset designs from the list of categories or tell us exactly what you would like to see on your QR code and we will customize your QR code to meet your preference. (to maintain the integrity of the QR Code we may need to adjust size/color, etc)
Question:
How long can I expect my QR Code to last?
Answer:
Your QR Code should last approximately 20 years and comes with at 5-year replacement warranty. Your QR Code will stand up under any weather conditions. We will promptly replace your QR Code if it fails within the 5-year minimum warranty period. Extended warranties are available for a fee of $5 per 5-years
Question:
When can I expect to receive my custom QR Code?
Answer:
We make every effort to deliver your custom QR Code in the shortest amount of time based on your customizations. All products ship within 2 weeks of placing your order.
Question:
How can I reach you if I have a question about my product or my order?
Answer:
ou can contact us via our CUSTOMER SERVICE PAGE or via email at info@ngsmartheadstone.com We eagerly respond to all inquiries within 24-hours.